Back Overview: With ServiceCart Video MPI Get Your CDK ROs Fast The typical CDK RO can be pulled from a dealer DMS every 15 minutes. Waiting this long to perform an inspection is not acceptable. With ServiceCart you can pull ROs more quickly as long as the user knows the RO number. Intended Recipients Dealerships …
Category Archives: Product Updates
ServiceCart Inspection Labels
Back Overview: ServiceCart Video MPI Inspection Label Feature Helps Manage Inspections Create label categories, filter on labels, and access the inspection data you need quickly. Dealerships can keep track of inspections based on label categories that fit their process best. Intended Recipients Dealerships Dealer Groups Platform myKaarma Desktop Product Type Desktop, Mobile, APP Easily Access …
ServiceCart Media Page
Back Overview: Innovative ServiceCart Video MPI Feature Makes You A Media Pro View all inspection media in one place Drag and drop media from one recommendation to another Upload media from outside the app – into the app Easily select media for customer and dealership sharing Intended Recipients Dealerships Dealer Groups Platform myKaarma Desktop Product …
Scheduler +
Back Product Description Scheduler+ complements our mission to deliver ‘Everything Fixed Ops… In One Place’. Intended Recipients Dealerships Dealer Groups OEMs Customers Platform myKaarma Desktop Mobile Communications Product Type Desktop Mobile Communications Make Scheduler+ your online time-saver No more multiple logins… get everything done from one tool. Features Access to OEM/Dealer Menus Know Your Capacity …
DealerTire Integration
Back Overview: Easily convert TraXtion* inspection results into tire recommendations using our DealerTire Integration. Provide accurate tire recommendations using inspection results with the click of a button. Customers can review, compare, and approve tire recommendations using myKaarma. Increase tire sales, with easy, convenient, and automatic tire recommendations. *TraXtion requires TreadSpec or GrooveGlove products. Automatically capture …
Follow Up Feature
Back Overview: The new FOLLOW UP TAB will replace LEADS! Follow Up will be the new home for all things Leads. If you currently see the Leads tab, that will soon be replaced by the Follow Up tab, and all the data that was once available in Leads will populate into this new home. Intended …
Finance Service with Affirm
Back Overview: myKaarma is now integrated with Affirm. Now you can offer your customers the online payment option to finance costly repairs and service contracts over time. Intended Recipients Dealer Groups Dealerships Platform myKaarma Desktop, Mobile APP Product Type Payments Status: General Availbility How It Works Affirm offers an additional payment method option Built into …
Easily Tag Groups of Users in Internal Notes
Back Overview: Dealership users can quickly loop in their colleagues by tagging them as a *group* in an internal note. Service BDCs, Parts Reps, all Advisors – quickly loop in your colleagues in important threads. Manage groups in the myKaarma “admin” tab Tag users OR groups in internal notes See the list of users who …
Continue reading “Easily Tag Groups of Users in Internal Notes”
Group Level Insights View
Back Overview: New Group Level – Multi-Dealer level reporting More than one dealer’s data in one report view The leaderboard section shows at a glance which dealerships are performing well and which are not New KPIs provided like Effective Labor Rate, Total Opt Outs, Avg RO Open Time Compare previous month or last year same …
Set up Work-From-Home for BDC
Back Overview: As a manager, if you would like to set up working remotely for your BDC team, follow these simple steps. By doing this, you will be able to route all inbound AND outbound calls through the myKaarma system to their preferred phone number. Intended Recipients Dealer Groups Dealerships Platform myKaarma Desktop Product Type …