Welcome, BMW & MINI!


mykaarma

If you made it here, then you are thinking of using myKaarma as
your preferred CIM software; Thanks!

On this page, you will find a form to schedule a demo. This is the best way to see myKaarma in action. You will see details on our two main products; Communications and Payments. Also, check out our brief timeline summary of what happens next, if you decide you want to use myKaarma.

(310) 879-5005

CALL OR TEXT US

PAYMENTS

myKaarma is the first fully digital and integrated payments solution for dealerships.  By simplifying the checkout experience,  mykaarma payments lets you streamline your process by introducing service advisor self cashiering while also allowing your customers to pay on any device, any where and any time. No more waiting, long lines, or extra cashiers.

STEP 1

Kelly texts Sam to let him know his car is finished. She has included a short-link to his invoice with a PAY NOW button for Express Checkout.

msgs-back_invoice

STEP 2

Sam’s invoice pulls up from the link, and he can view his invoice, enter his card details, and pay before he has even entered the dealership.

invoice

STEP 3

Sam has paid his invoice and now he can come in and pick up his car without having to wait in line.

mobile-pay

COMMUNICATIONS

myKaarma is helping the way you interact and retain your customers. Communications helps speed things up by giving your customers a single phone number for service and routing their texts and calls directly to their service advisor. The myKaarma platform records and archives customer-advisor conversations to help in case there should ever be a dispute.

comms
  • •  Reduce Authorization times from hours to minutes
  • •  Real-time updates for your customers
  • •  Send payment requests via Text or Email
  • •  Reduce voicemails by ~80%
  • •  View entire customer service and payment history at a glance
  • •  Send text messages to a single or multiple customers at once
  • •  Gives each service advisor ~1 hour back a day.

 

PROVISIONING YOUR DEALER

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