BMW INVISIBLE SERVICE

A Proven BMW Partner

  • Connect with your customers through voice, text, and email
  • Customers can pay at any time and from any device
  • Allow Service Advisors to take payments and eliminate wait lines at the cashier’s desk
  • Integration with all major Merchant Processors
  • Take HD pictures + video in service lane and technician bay
  • Build loyalty and trust with ServiceCart™ Video MPI

INVISIBLE SERVICE PACKAGES

Ultimate I

Ultimate II

Add-on

ServiceCart™ Video MPI = Tech Video + MPI

BMW INVISIBLE SERVICE

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BMW INVISIBLE SERVICE Packages Deploy These Service Technologies

COMMUNICATIONS

Dealer personnel can communicate with customers and internal personnel on the same unified platform. This allows your organization to generate FAST approvals (10 minutes or under). Save time by staying in one tool for all communication. 

PAYMENTS

Customers can pay their service invoices through various options (cash, check, online). Electronic signature capture lets dealers accept customer signatures during the online payment process. Allowing Service Advisors to take customer payments eliminates wait lines at the cashier’s desk.

TECHNICIAN VIDEOS

Technician Videos highlight common repair areas such as bald tires, dirty air filters, engine leaks, damaged suspension parts, worn brakes, broken engine mounts and much more. Build trust and increase transparency by recording video of recommended repair work. The average customer pay value increases 30% with use of Technician Videos!

SERVICECART™ VIDEO MPI

Combine the power of Tech Video with a Digital MPI and built both loyalty and trust with service customers, making it easy to accept service recommendations with a click.