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Learn how it works!

HOW SERVICE ADVISORS LEAP INTO BEING CUSTOMER SERVICE SUPERHEROES

Superheroes make a great impression, maximize each interaction, and improve the likelihood of customers returning to your store by 300%. They defeat phone tag, long lines, and unhappy customers with ease. They lift all your service department metrics by leaps and bounds.

 

Using the Key Benefits of myKaarma, your new Superhero service advisors will create happy, loyal customers that drive revenue and profits for the dealership.

Key Benefits

reduced authorizations

Authorization times reduced to under 10 minutes

reduction in voicemails

50% reduction in voicemails left with service advisors

reduction in authorization disputes

100% reduction in authorization disputes

decreased loaner days

33% decrease in “loaner-car days”

increased CSI scores

A 20%+ point increase in CSI scores

credit card batches

Eliminate all paperwork between advisors and controllers

Ease of Use

Our advanced user functionality helps you and your service advisors shave minutes off every interaction. A minute here and a minute there, adds up to give you back valuable time, everyday.

power search

Google-like instant search

(customer first, last, part of phone #, part of email, last eight of VIN)
customer contact

Customer contact via text, voice, and email from one console

pay online

Pay online or via iPad

automatic payment requests

Automatic and custom payment requests

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